Support

Get help with Tierux

Questions about the API, the client SDKs, or the Tierux plugin for Claude Code. Email reaches the team directly.

Contact

Email support

Write to contact@tierux.com. Include your project or app ID, the endpoint or MCP tool you called, and any error code you got back. Never send API keys, purchase tokens, or service-account JSON by email.

Plugin issues

For bugs in the Tierux plugin's skills or MCP setup, open an issue on github.com/tierux-ai/tierux.

Security reports

Report a suspected vulnerability privately to contact@tierux.com, not in a public issue. See how Tierux protects purchase data.

Self-serve

MCP setup

Connect the Tierux MCP server to your AI coding agent and sign in.

Error codes

What each API error code means and how to fix it.

Platform support

What is implemented for Google Play, the Apple App Store, and Stripe web.

All docs

The full integration and API reference in reading order.